Ticket prices will fluctuate based upon number of seats sold. A ticket price is not guaranteed until a ticket is purchased. Please plan accordingly.
Tickets can be purchased in-person at staffed locations; please review our list of locations to see what services are offered at each location. Tickets can always be purchased online at www.trailways.com. Additionally, for a fee, pre-paid ticket orders (a printed ticket to be picked up at ticket location) for another person, can be purchased by calling us at (319) 753-2864. Any passenger intending to buy a ticket with cash at a non-staffed location needs to have exact change when paying drivers. Change will not be provided.
There are two ticket options. However, Flexible Fare may only be available in certain markets. Please be aware of the type of ticket you have selected, prior to purchase.
Saver Fare is the lowest fare available. Saver tickets are not eligible for a refund under any circumstance. Double check your travel date and time before making your purchase. Ticket information may be altered for a fee. Notification of alteration must be received prior to the date and time of departure listed on the ticket. If notification of alteration is not received prior to the date and time of departure listed on the ticket, the ticket will be considered void.
Flexible Fare is a fully refundable and changeable option, as long as all cancellations, refunds, and/or schedule changes are made to the eligible itinerary before the time of departure. No change or cancellation fees apply.
The unauthorized resale of tickets is strictly prohibited and will be prosecuted.
Burlington Trailways is not responsible for lost or stolen tickets.
You must present your online ticket to the driver along with your photo I.D. when you board the bus.
No passenger will be allowed to board the bus without evidence of a valid confirmation number (printed ticket, mobile boarding pass, confirmation email, etc.). At times, the motorcoach driver may request that a passenger enter the depot to have their electronic ticket printed for internal paperwork purposes. If a passenger cannot produce evidence of a valid confirmation number, the passenger will be asked to display a valid form of identification so a ticket search can be performed.
Burlington Trailways staff may conduct random ticket verification checks to ensure that passengers are properly ticketed. Please be prepared to show valid photo identification upon request.
All tickets are non-transferable. If a ticket is presented by any other person other than the one for whom it was purchased it will be void and subject to confiscation by any employee or any authorized employee of another carrier over which the ticket is issued.
Seating is first-come, first-served. Burlington Trailways does not offer seat selection and does not guarantee seating together for groups traveling together. Seating aboard Burlington Trailways is without regard to race, color, sex, or national origin.